Shipping policy

Shipping Policy

At SAON, we are committed to delivering your orders safely and as quickly as possible.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on Sundays and public holidays.
During sales, promotions, or festive seasons, processing may take slightly longer.

Delivery Time

Once your order has been shipped, the estimated delivery time is:

Standard Delivery: 5–8 business days
Delivery times may vary depending on your location, courier service, weather conditions, or other unforeseen circumstances.

Please note that the delivery time is an estimate and is not a guaranteed delivery date.

Shipping Charges

Free Shipping may be available on selected products or orders, as shown at checkout.
If shipping charges apply, the applicable shipping fee will be displayed during checkout before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation with tracking information whenever tracking is available.

You can use the tracking details provided to check the status of your shipment.

Delayed Deliveries

While we do our best to deliver your order within the estimated time, delays may occasionally occur due to:

Courier delays
Weather conditions
Public holidays
High order volumes
Incorrect or incomplete shipping information
Events beyond our control

SAON is not responsible for delays caused by the courier or circumstances beyond our reasonable control.

Incorrect Shipping Address

Please make sure that your shipping address, phone number, and other delivery details are correct before placing your order.

If you provide an incorrect or incomplete address, delivery may be delayed or the order may be returned to us. Additional shipping charges may apply for re-delivery.